Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Insight
If you haven't read the 21 June 2004 issue of BusinessWeek, I recommend you grab a copy. It's the BusinessWeek annual issue on the top 100 InfoTech companies in the world, and the article I recommend is the lead for the InfoTech section entitled "Big Bang," by Stephen Baker and Heather Green.
The recent announcement by the US State Department that its latest report, "Patterns of Global Terrorism 2003," contains so many inaccuracies that it is basically useless provides the perfect example of why organizations worldwide -- of all makes, industries, and sizes -- must have a well-defined data warehousing and analytics strategy in place.
Over the past couple of months, I've been thinking about the "customer" problem once again. In various Advisors that I've written over the past couple of years, I have made a point to suggest that the idea (concept, term) customer is not a simple one and that there is much confusion out in the real world over what is meant by customer.
One of the steps that more and more companies are taking is to conduct "optimization audits." Great ... just what we need: another audit, another acronym (OA), and another question to answer when someone higher in the organization than you asks about how optimization audits work -- and if they're required by some government agency.
This is the third in a series of three Advisors on software architecture (see "Software Architecture: A Bill of Goods? Part 1" and "Software Architecture: A Bill of Goods? Part 2," 28 April 2004 and 19 May 2004).