Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Insight
Problem Domains series:
Customer relationship management (CRM) has emerged as the next major wave in the movement of firms toward the goal of tying together their value chain through the use of enterprise-level information technology.
I was visiting a client recently and was asked: "What do you think the future of Web services is? How quickly do you think it will happen?" I gave my standard response to these questions: I don't know.
The Year Ahead
Now that the new year is under way, I thought it would be a good idea to look ahead to what we can expect to see in 2002 in the way of data warehousing, business intelligence (BI), and customer relationship management (CRM) trends.
Problem Domains series:
Part I -- Exploration Factor
TEXT MINING IN BUSINESS INTELLIGENCE
2002
This is the first DEA E-Mail Advisor of the new year. In the last Advisor, I tried to summarize the major events for 2001. In this issue, I want to take a crack at predicting the major events for 2002. Obviously, given the scope of this Advisor, I'm not going to try to predict political, economic, or business trends, in general, but will stick with a narrow range of technological and IT developments.

