Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Insight
Volume IV, No. 10; October 2000
Sagent Technology has just announced its new enterprise information portal (EIP) -- Sagent Portal. In a nutshell, Sagent Portal combines the company's data mart/analytical platform and Centrus data integration/data enhancement products, with the Sequoia XML Portal Server, which Sagent has licensed from Sequoia Software.
Recently, I had the opportunity to discuss the Sagent Portal with the Sagent folks. Here's an overview of Sagent Portal and why I think it's important.
The emerging electronic economy has created an entirely new focus on the critical importance of managing customer relationships. Competition for customers is increasing in every major industry. New technologies are rapidly changing the realm of what is possible in customer contact, care, and insight. Customer expectations for quality, service, and value are constantly on the rise.
© 2000 by Frederick C. Van Bennekom and Mikael Blaisdell. All rights reserved.
Obsession with technology often leads us to miss the obvious in our search for the inobvious. Customer relationship management (CRM) is no exception, with the data mining, Web warehousing, clickstream tracking, and channel integration solutions that are being feverishly deployed by e-businesses.
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