Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Benchmarking State of the Art: Thinking About Metrics and IT Performance

Robert Austin
It's time we step back from benchmarking specific topics and industries to consider the process of performance measurement and benchmarking itself. How should you use benchmarking information? What information should you gather about your company's own internal operations? In general, how should you gather and use performance data? It's important to look inward at your processes, your own ways of thinking, to make sure they still make sense and that you haven't developed any bad habits.

What's Wrong with Software Estimating?

Piotr Walesiak

Model-based software estimation techniques (i.e., those based on counting elements of some kind of software system model, description, or specification) can be useful but they have numerous pitfalls and should therefore be used with care and deliberation. In this Advisor, I point out a few of those traps (this list is by no means complete nor sorted in any particular order):


A Common Language or Just Using the Same Labels?

Andre Kuper

One of the aspects that complicates managing global projects is the way our perceptions and our use of language shape meaning. Yes, English is the langua franca of managing these projects, but do we use a common language or do we use the same words -- meaning something different or disguising hidden meaning?


Maestro

Curt Hall

IT and Binary Thinking

Helen Pukszta

Making IT Matter

Mike Rosen

The Free Bagel Measure of Project Health

Dwayne Phillips

As a project manager, I want to know about the health of the projects in my sphere of influence. I've recently observed what I call the "free bagel" measure of project health. Although seemingly unscientific, it has an excellent record of indicating project health.


Compliance and Internal Controls for Outsourcing

Anthony Tarantino

The trend to outsource key business and technical processes will create challenges in regulatory compliance and improving internal controls. There is no US SEC, OECD, or EU definition of what constitutes outsourcing, but most agree that it is an activity transferred to a third party that would otherwise be administered and processed internally.


Indicators of Culture Change

Robert Charette
  For more information on Cutter Consortium's Enterprise Risk Management & Governance advisory service, please contact Dennis Crowley at +1 781 641 5125, or e-mail dcrowley@cutter.com.

Virtual Collocation

Jim Highsmith

In working with a client recently, I came up with a new and somewhat whimsical term: virtual collocation. At first, the term looks pretty silly, as a team is either collocated or it's not -- but if we can have virtual teams, why not virtual collocation?


Choosing the Portfolio Road

Robert Charette

Creating IT project portfolios has become a hot topic in the IT community. The idea is to minimize the business risk created by IT projects being acquired, developed, or operated through diversification. That is, the organization invests in a range of IT projects that have varying levels of risk so that no single IT project, if it goes sour, will place the business at undue risk.


Update on Eclipse

Mike Rosen

No Cure, No Pay: How to Contract for Software Services on a No Cure, No Pay Basis

Tom Gilb

Fifty percent of all software projects are total failures and another 40% are partial failures, according to widely quoted surveys in the UK, USA, and Norway. Large government projects in all three countries have been reported, with spectacular failure and expense to taxpayers.


Siebel Has Problems and Will Oracle Buy It?

Curt Hall

Customer relationship management (CRM) vendor Siebel Systems, Inc., has been hit with a number of setbacks recently, ranging from poor sales to replacement of its CEO by angry investors. Now, Siebel is facing additional pressure due to speculation that it is about to be acquired. Specifically, rumor has it that the company is in talks with Oracle Corporation regarding a possible merger.


Innovating with Information Technology

Helen Pukszta
  For more information on Cutter Consortium's Business-IT Strategies advisory service, please contact Dennis Crowley at +1 781 641 5125, or e-mail dcrowley@cutter.com.

How Do I Know If I Have a Culture of Security?

Julia Allen

There has been a recent explosion in information security problems, lapses, and scams. For example, the company ChoicePoint, a premier provider of decision-making intelligence to businesses and government, revealed in February 2005 that a major security lapse "enabled fraud artists posing as legitimate businessmen in Los Angeles to access personal information about at least 145,000 people around the country" [1].


A Best Practice in Agile Business Intelligence: Automated Testing Framework

Ken Collier

Data warehouse and business intelligence developers often view the quality assurance organization as the keeper of the keys to the kingdom of production release. When the system is considered complete, they hand it over to QA for final acceptance.