Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Study: Communication Plays a Vital Role in IT Project Success

Shasheela Devi Karuppiah, Ezuria Nadzri, Govindan Marthandan
We conducted an empirical study in Malaysia with IT practitioners and confirmed that communication plays a vital role in project success. Our study probed the influence of five communication characteristics: content, method, velocity, process, and frequency, and how they can propel a team toward success. With the exception of frequency, the findings showed that the remaining characteristics influenced project success.

Reducing Methane: New Developments in the Agriculture Sector

Curt Hall
This two-part Advisor series examines new developments in methane reduction. Here in Part I, we look at efforts to reduce methane emissions in agriculture, the largest industry contributor (from human-related activities) to methane in the atmosphere.

The Technology Agora: A Space for Collaborative Innovation in Banking

Antonios Kaniadakis
In this Advisor, we argue that disruption in banking is not being driven by technological achievements like artificial intelligence, decentralized platforms, or mobile computing. Rather, changes are the result of: (1) technology commoditization and (2) industry actors pursuing strategic interests and repositioning themselves within the sector as disruptors, innovators, and fashion-setters. Envisioning a technology agora where technological artifacts are developed and commoditized and interested parties exercise influence over innovation choices, we will see that fintechs and banks are not so much competing with each other as they are collaborating.

Flexible Work Is No Longer Just a Perk

Tony Ponton

In a previous Advisor, I talked about asynchronous-powered workplaces being both the now and the future of remote/hybrid companies’ success. In this Advisor, I talk about another element that complements this and cannot be understated: flexibility.


Tackling Business Biodiversity Challenges with Science

Jessica Deichmann, María José Andrade Núñez, Alfonso Alonso, Francisco Dallmeier, Tremaine Gregory, Reynaldo Linares Palomino, Karim Ledesma, Ximena Velez, Anna Feistner
The case study presented in this Advisor demonstrates the scientific approach to solutions for business biodiversity challenges and highlights how the resulting evidence can be channeled into nature positive management actions.

A Look at DAOs Through a Music Industry Lens

Diego Alvarez, Pietro Cortellini, Emily Munchak
To address the gap between DAO awareness and adoption, along with the prevalent misconceptions and skepticism surrounding them, we seek to understand why some DAOs succeed and others fail through an industry-specific lens.

Leading Through Turbulent Times

Paul Clermont
This Advisor enumerates classic leadership mistakes made in turbulent times and provides guidance on how to adapt to this turbulence.

Brownfield Revitalization Through a Biodiversity Lens

Christine Miller, Benjamin Langey, Scott Bush
Legacy industrial sites ("brownfield sites") can be found across the US. Brownfield site redevelopment is commonplace, especially along the Eastern Seaboard, a stronghold of former industrial sites. Many of these sites have undergone a level of ecological succession during decades of unuse. This, combined with their proximity to major waterways, makes them prime locations for occupation by endemic (local) species. This Advisor provides an overview of brownfield redevelopment through a biodiversity and species-conflict lens.

Generative AI in the Enterprise: Early Uses & Cutting-Edge Systems

Curt Hall
Generative AI systems have exploded on the scene, and companies are using them for business. Currently, the more common enterprise uses of the technology include for automating design and for providing semiautomated responses to customer requests. That said, companies like Audi are employing generative AI to develop cutting-edge applications that can give them a leg-up on competitors.

Stuck in Execution? Here’s How to Break Free

Dave Martin
As we explore in this Advisor, breaking free from the execution trap is often the single biggest thing leaders can do to increase their impact. Even better, breaking yourself free from the execution trap can also help break the whole organization free.

Regenerative Agriculture: Much More Than a Buzzword

Saeed Rahman, Natalie Slawinski, Monika Winn
The time is right for innovative tools, metrics, frame­works, and models that can convince businesses, governments, investors, and practitioners that systemic change is both needed and possible. For agriculture in particular, regenerating and revitalizing the entire ecosystem of the farm can and needs to contribute to mitigating climate change effects, strengthening biodiversity, and ensuring a satisfactory livelihood for farmers.

Solving Problems with Knowledge Graphs and GCI

Andy E Williams
Human-centric functional modeling (HCFM) is a way to allow computers to solve general problems. HCFM represents problems via constructs called “functional state spaces.” These hypothetical functional state spaces are special types of knowledge graphs used to model systems. Functional state spaces are required for general collective intelligence (GCI) and are of unprecedented importance if, as predicted, GCI can exponentially increase our capacity to understand systems.

Strategies for Sound Decision-Making in Turbulent Times

Michael Roberto
As we explore in this Advisor, several strategies form the foundation of sound decision-making in turbulent environments. These strategies involve creating a culture of candor, encouraging constructive conflict, fostering disciplined experimentation, and making systematic reflection a habit in the organization.

Developing a Carbon-Offset Project for Coastal Ecosystems

Rob Campbell—Watt
Although coastal wetlands cover less than 2% of the total ocean area, they account for approximately 50% of all carbon stored within ocean sediments. Consistent efforts are needed to ensure that such ecosystems are neither degraded nor damaged. This would result in the loss of their carbon-sink capacity, resulting in the release of large quantities of CO2 into the atmosphere. Projects to conserve, manage, and/or restore coastal ecosystems are essential to preventing this.

Generative AI for Customer Service & CX Management

Curt Hall
This Advisor explores the use of generative artificial intelligence (AI) systems and other large language models for customer service and CX management. These systems are expected to significantly increase the ability of customer service platforms to provide detailed responses to customer service requests. Generative AI systems are also widely applicable for supporting and enhancing customer engagement as well.

Understanding DAOs Can Benefit Leaders of Traditional Organizations

Michel Avital, Nina Birte Schirrmacher
A decentralized autonomous organization (DAO) is a new form of organization that aims to orchestrate work and appropriation of shared capital independently of central control to attain espoused objectives through self-executing rules encoded in crypto tokens. Understanding how digital tokens govern work and organizing in virtual organizations can unravel important questions for leaders and managers of traditional organizations.

Creating a Better Detroit, One Tree at a Time

Kate Mitchell
This Advisor explores the Detroit Tree Equity Partnership (DTEP), a US $30 million investment in Detroit to increase the city’s tree canopy and all the benefits that come with that.

Cybersecurity: Action Beyond Awareness

San Murugesan
In this final installment of our series on cybersecurity awareness, we reiterate the notion that awareness alone is not adequate; it needs to result in appropriate action. This Advisor focuses on more of those actions, specifically growing cybersecurity career opportunities and ensuring the security of the digital future.

3 New Rules for Dealing with Digital Era Risk

Noah Barsky
This Advisor offers a refresher on three new rules that can help leaders identify, assess, and manage digital era risk.

Partnerships: An Integral Part of Business Response to Nature Loss

Colleen Corrigan
As we explore in this Advisor, businesses can respond to biodiversity loss by laying out an enabling environment for various partnerships where trust, reputation, and stakeholder engagement are foundational.

Generative Artificial Intelligence & the Democratization of AI

Curt Hall
Generative AI is already dramatically influencing the commercial use of AI. And its fast, widespread adoption holds far-reaching technological, social, and business implications — including for the democratization of AI.

Leading with Intent in a Remote/Hybrid World

Tony Ponton
This Advisor presents advice on how to "lead with intent" in the remote/hybrid workplace, focusing on eight key elements of effective leadership.

What Is Nature Positive?

Margot Greenen, Tom Butterworth
Most of us are familiar with the “net zero” concept; we now have “nature positive” added to the mix. This Advisor digs into the meaning of the concept and reminds us that the way nature positive is defined will have significant influence on how businesses address their nature-related activities.

World Cup 2022: How New Technology Transformed the Experience

San Murugesan
This Advisor series examines the new technology-enabled innovations that World Cup 2022 embraced. Here in Part II, we examine technologies that transformed the World Cup experience, including access and navigation for disabled spectators, venue enhancements, and advanced live streaming.

VR Applications in Healthcare & Medicine: Digital Humans

Curt Hall
In Part III of this Advisor series on VR applications in healthcare and medicine, we examine developments involving digital humans.