TOPIC SUMMARY If there's a mantra in IT, it's "Listen to your customer." We've had that preached at us -- and preached it ourselves at others -- almost from the beginning.
Domain Security Assertion 184: More major breaches have set the stage for regulations penalizing organizations when personal data in their files is compromised.
After finally experiencing the law of diminishing returns on efficiency improvements, many companies are now placing innovation as a top priority. Innovation requires a different environment and a different culture; most companies will require an extreme makeover in order to be successful.