PREAMBLE
This is the first benchmarking opportunity for CBR's annual IT trend
December 31, 2006 | Authored By: Jeroen van Tyn
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SAP R/3 AND THE DATA WAREHOUSE: KEY ISSUES AND PRODUCTS by Curt Hall
March 31, 1998 | Authored By: Curt Hall
With the introduction of robotic process automation (RPA) and cognitive automation (CA) tools, potential adopters of these new types of service automation tools remain skeptical about the claims surrounding their promised business value. Potential adopters want to know why organizations are adopting service automation, what outcomes they are achieving, and what are the practices that lead to achieving multiple business benefits. To answer these questions, we conducted two surveys of 143 outsourcing professionals along with interviews of 48 people, including service automation adopters, providers, and advisors. From the interviews, we identified 20 adoption journeys. This Executive Report documents the RPA “triple win” — for shareholders, customers, and employees — emerging from the successful organizations we researched. We also detail eight RPA and CA adoption cases to show how automation was carried out, and the multiple emerging benefits. Finally, we outline 20 action principles, which other organizations can enact, to deliver such outcomes.
April 18, 2017 | Authored By: Mary Lacity, Leslie Willcocks
In the minds of some, the debate still rages: is e-business merely another overblown trend, or is it (as many analysts claim) a monumental change on the order of the industrial revolution? If one focuses strictly on technology, the first argument has some merit.
March 31, 2000 | Authored By: Ian Hayes
Abstract Application developers need to handle a surprising amount of
December 31, 2008 | Authored By: Oliver Sims
INTRODUCTION
No sooner have CIOs and IT departments come to terms with the demands of SOA and BPM than they find themselves confronted with a new challenge: Web 2.0. Enthusiasm for this new phenomenon is sweeping the world.
January 31, 2007 | Authored By: Tom Welsh
OO Repositories by Paul Harmon In December 1995
December 31, 1997 | Authored By: Paul Harmon
Distributed Computing at Telecoms by Paul Harmon Anyone
September 30, 1998 | Authored By: Paul Harmon
In recent years, the advancement and proliferation of IT have generated a surge in the purchase and application of com
October 31, 2007 | Authored By: Amit Maitra
Abstract Real-time location systems (RTLS) and wireless sensor networks (WSN) are now more practical and affordable, as they make use of existing wireless networks (such as 802.11) versus requiring proprietary
March 31, 2008 | Authored By: Louis Sirico, Dann Maurno
Better, faster, cheaper -- the siren song of software development. Each new era of information technology belts out a chorus or two, and the e-business era is no exception.
December 31, 2000 | Authored By: Chris Pickering
Developing and nurturing an innovation management process takes considerable effort, resources, and ingenuity to perfect. In advanced organizations motivated to reorchestrate the innovation management process, you’ll find a focus on the practices and principles of enterprise architecture (EA). This Executive Report explores the integration between the innovation management process and EA. It also highlights 10 key challenges that enterprises encounter and offers five pieces of advice on how to implement the concepts in your enterprise.
March 30, 2016 | Authored By: Gustav Toppenberg
Now, more than ever, companies are keenly aware of the tremendous benefits associated with understanding current and prospective customers from an economic, attitudinal, and behavioral perspecti
February 28, 2002 | Authored By: Raymond Pettit
Volume VIII, No. 9; September 1998
August 31, 1998 | Authored By:
Enterprise JavaBeans by Paul Harmon In the last issue I
August 31, 1998 | Authored By: Paul Harmon