Historical field data concerning operational behavior is a straightforward way for determining how well a system was manufactured and maintained, and it is
TRENDS IN MOBILE TECHNOLOGIES AND APPLICATIONS Today mobile phones are used mainly for communication purposes -- making phone calls or sending SMS messages.
I propose a discipline of “teamspotting,” which you can think of as a variety of “management by walking around.” It involves direct observation of the group or its surroundings, supplemented with some models of how a team achieves the intellectual equivalent of sofa lifting.
In this Update, I delve deeper into the importance of the level at which analytics are performed — in particular, the need to pay attention to two keywords: granularity and context. In the absence of awareness of granularity and context, analytics may not provide the necessary value to the business and, as a result, increase business risks.
It's easy to push against an open door. It's also easy to fall flat on your face doing so or to discover that there is nothing worthwhile on the other side.
In Part 1 of this article, I described defect metrics and the behavior patterns that have become evident through scientific research on software projects (see CBR, January 2001).