Article

How Broad, How Deep: Lessons from a CRM Implementation

Posted September 30, 2000 | Leadership | Leadership |

HOW BROAD, HOW DEEP: Lessons from a CRM Implementation

by Frederick C. Van Bennekom and Mikael Blaisdell

© 2000 by Frederick C. Van Bennekom and Mikael Blaisdell. All rights reserved.

About The Author
Frederick Blaisdell
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