True Tales from the Acquisition Trail

Mike Sisco
CUTTER IT JOURNAL VOL. 21, NO. 10   


Knowledge Management for the Competent Enterprise

Karl Wiig
Abstract

Systematic and deliberate knowledge management (KM) of knowledge-related processes and intellectual capital (IC) assets is pursued by competent enterprises throughout the world. Its purpose is to facilitate enterprise actions to be highly effective by building, maintaining, making available, and safeguarding IC assets from operational, tactical, and strategic perspectives.


The Business Technology Optimization Audit: Finding the Make Money/Save Money Zone

Steve Andriole
Abstract

As a percentage of gross revenue, technology budgets are growing. At the same time, the contribution that technology can make to the business is expanding. The key is to identify the technology acquisition, deployment, and support strategies most likely to help you save/make money. This Executive Report outlines a framework of assessments pertaining to strategy, leadership, culture, organization, awareness, technology, metrics, and sourcing.


10 Key Skills Enterprise Architects Must Have to Deliver Value

Mike Rosen

This Executive Report looks at common architectural titles and roles and describe what responsibilities are typically associated with those roles. Then, it looks at the skills that all architects have in common and describe 10 things that every architect can do to add value to his or her organization.


For IT Strategic Planning, a Focus on the Supply Side

Bob Benson, Tom Bugnitz, Tom Bugnitz

We have worked extensively with clients this year on their IT strategic plans. One way we characterize the best approach is to distinguish between the "supply" and the "demand" components of the plan. This month, we'll focus on the "supply" side and next month on the "demand" side. (Incidentally, doing an effective "demand" side of IT strategic planning is by far the more critical and least understood.


The Business Technology Optimization Audit: Finding the Make Money/Save Money Zone

Steve Andriole
Abstract

As a percentage of gross revenue, technology budgets are growing. At the same time, the contribution that technology can make to the business is expanding. The key is to identify the technology acquisition, deployment, and support strategies most likely to help you save/make money.


The Business Technology Optimization Audit: Finding the Make Money/Save Money Zone

Steve Andriole

The accompanying Executive Report outlines an optimization audit in response to new opportunities and old pitfalls. Areas include: strategy; applications; networks; data; organization, people, and culture; metrics; benchmarks; security; and delivery.


Parsing Metadata: Really, It's Just Data

Ken Orr

One of the problems with the IT field is that, absent something like the model year for cars popularized by Alfred Sloan in the 1920s, IT companies have to keep coming up with new terms for old ideas. Recently, I've found myself in meetings with consultants and IT managers in which the term "metadata" has been used to allow a group of clueless participants seem with it.


10 Key Skills Architects Must Have to Deliver Value (Executive Summary)

Mike Rosen

This Executive Summary and its accompanying Executive Report look at common architectural titles and roles and describe what responsibilities are typically associated with those roles. Then, it explores the skills that all architects have in common and describe 10 things that every architect can do to add value to his or her organization. Not a client? Receive a complimentary copy of this report


Caution! Sharp People: Managing Cutting-Edge Talent in the IT Shop

Gabriele Piccoli

With this issue of Cutter Benchmark Review we focus on the management of IT talent and look at the managerial and human resources challenges in the IT shop.


Geeks and Non-Geeks Working Together: A Winning Playbook!

Jo Ellen Moore, Mary Sue Love

When Gabe proposed the topic of this issue of CBR to us, he asked questions such as "How do you handle sharp technical people?" and "How do you manage them when they don't play nice?" We couldn't help but think of the stereotypical geek, defined in the American Heritage Dictionary of the English Language as "a person who is single-minded or accomplished in scientific or technical pursuits but is felt to be socially inept."1 That's a bit of a double-edged sword, isn't it? Valued technical skills, but not good at interacting with others.


Managing Highly Talented IT Workers

Tim Stone

In this article, we examine the characteristics of 'highly talented' IT workers, specifically in regard to how they are motivated and how they can be effectively (and ineffectively) managed. The observations and conclusions drawn stem from the results of this CBR survey as well as from my observations of the experiences of highly talented IT workers and conversations I've had with them over the course of my career.


Managing IT Talent: A Balanced Approach Is the Key

Gabriele Piccoli

This issue of CBR emerged from a conversation with people who, day in and day out, have to interact with, motivate, and manage a technical IT staff after having themselves been part of the same group. The order is a tall one for a number of reasons. The technical training these managers have received in school and the work they have done over the years have done little to prepare them to handle the people problems that they face in their managerial position. Very sharp technical people are often used to being the experts in their domain and are used to working independently.


Management and IT Talent: Understanding Ourselves Survey Data

Cutter Consortium
SURVEY DEMOGRAPHICS

This survey investigated the perceptions of respondents about themselves and others as managers and IT professionals. Nine percent of the 87 respondents work for organizations with more than 50,000 employees, 21% for organizations with between 5,000 and 50,000 employees, 30% for organizations with between 500 and 5,000 employees, 23% for organizations with between 50 and 500 employees, and the remaining respondents for organizations with 50 or fewer employees.


Knowledge Management for the Competent Enterprise

Karl Wiig
Abstract

Systematic and deliberate knowledge management (KM) of knowledge-related processes and intellectual capital (IC) assets is pursued by competent enterprises throughout the world.


Knowledge Management for the Competent Enterprise

Karl Wiig

The concept of "knowledge management" (KM) has been around for 25 years and is known to most business practitioners. KM, as practiced by competent enterprises and discussed in this report, is defined as:


Business Technology Strategies: Research & Analysis

Cutter Consortium, Cutter Consortium
Research & Analysis

Use Cutter's business technology, security, sourcing, enterprise risk, governance, innovation, and trends expertise in your organization, and gain tools that enable you to make better short-and long-term decisions.

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Deal or No Deal? Why IT Due Diligence Should Drive the M&A Decision

Pamela Hollington
CUTTER IT JOURNAL VOL. 21, NO. 10   


Are You a Cook or a Chef? Succeeding in the Contemporary World of Project Management

Robert Wysocki
Abstract

The project management landscape can be defined based on two variables: goal clarity and solution clarity. Allowing these variables to take on two values (clear or not clear) generates five project management lifecycle models: linear, incremental, iterative, adaptive, and extreme.


Are You a Cook or a Chef? Succeeding in the Contemporary World of Project Management

Robert Wysocki

To give you a clear understanding of our journey through the contemporary world of project management, we can make a strong parallel with the idea of being a cook or a chef. You can learn to be a cook and be able to routinely follow the recipes of others, or you can learn to be a chef and be able to create recipes for cooks to follow.


The Cheaper and Faster Tailspin

Christine Davis, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

IT strategy

Assertion 176:

Incessantly focusing on cheaper and faster has not made systems or organizations better. This strategy is leaving IT in a precarious position without an adequate infrastructure to address today's complex challenges.


The Cheaper and Faster Tailspin

Christine Davis, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

IT strategy

Assertion 176:

Incessantly focusing on cheaper and faster has not made systems or organizations better. This strategy is leaving IT in a precarious position without an adequate infrastructure to address today's complex challenges.


The Cheaper and Faster Tailspin

Christine Davis, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

IT strategy

Assertion 176:

Incessantly focusing on cheaper and faster has not made systems or organizations better. This strategy is leaving IT in a precarious position without an adequate infrastructure to address today's complex challenges.


The HP Oracle Data Warehouse Machine

Curt Hall

Last week, Oracle announced two new products targeted at high-performance data warehousing applications: the HP Oracle Database Machine and the Oracle Exadata Storage Server. These products package hardware from HP with database accelerator software from Oracle to form what is essentially a high-performance data warehousing appliance.


Designing a Dispute Resolution Program for Managing Conflict

William Zucker

The best way to minimize risk is to nip conflict in the bud and to turn it to an organization's advantage.