IT in a Hunt-Kill-Eat Economy
Taken together, the Cutter Business Technology Council Fellows meet and work with representatives of scores of IT organizations in any given month. When we put our heads together to find patterns in our experience, it's hard to miss one evident fact: the mood in IT these days is glum.
IT in a Hunt-Kill-Eat Economy
Taken together, the Cutter Business Technology Council Fellows meet and work with representatives of scores of IT organizations in any given month. When we put our heads together to find patterns in our experience, it's hard to miss one evident fact: the mood in IT these days is glum.
The IT Burnout Phenomenon (Part II) Battling Burnout (or Not) in IT
Tough Love? Or Empowerment?
Ultimately, It's the "Network"
Ultimately, It's the "Network"
CRM: Strategy or Technology?
A group of packaged application vendors, including Siebel, SAP, UpShot, Avaya, Knowlagent, and PeopleSoft, is currently running a special advertising section on customer relationship management (see CRM).
Ultimately, It's the "Network"
Ultimately, It's the "Network"
Measurement Strategy: Leveraging What You Know
Even More Extreme Project Management -- Part 3, Analyzing and Managing Stakeholders
A Real-Time War
Analytic Marketing Integration
Despite all the coverage and discussion of marketing automation software and CRM "analytics," mainstream IT analysts and advisors are missing a very subtle point.
Analytic Marketing Integration
Despite all the coverage and discussion of marketing automation software and CRM "analytics," mainstream IT analysts and advisors are missing a very subtle point.
Pay Me Now Or ....
Decisions, decisions. Should we disclose it or should we hide it? If we disclose it, our reputation might be hurt. Then we might risk losing business. Our customers might avoid us or turn to someone else for their needs. On the other hand, if we hide it, we might be able to fix the problem before anyone is the wiser. Then life will return as if nothing happened.
