In the April 2000 BIA, I managed to irk several readers with my statement, "I can't imagine how anyone could enter personal or financial information into, say, a financial Web site and not feel uneasy about where the information will

Hewlett-Packard (HP) has announced E-Vue, billed as "intelligent data integration" software that facilitates real-time customer relationship management (CRM) by pulling together disparate data sources to form a single customer view.

In the March 2000 issue of BIA, I analyzed the case for outsourcing various business intelligence (BI) applications via an application service provider (ASP) model (see " Business Intelligence for Rent"). I also said that knowledge management (KM) applications are particularly appealing candidates for outsourcing to an ASP.

When the news media began pronouncing "victory" over the dreaded Year 2000 bug a few seconds after midnight last New Year's Eve, more than a few IT managers wondered if the celebration wasn't a bit premature.

When the news media began pronouncing "victory" over the dreaded Year 2000 bug a few seconds after midnight last New Year's Eve, more than a few IT managers wondered if the celebration wasn't a bit premature.

Writing a review of one of the most significant events in IT history, it is very easy to be glib and beat our breasts. How did we get it so wrong? Why is the stock market still around 11,000 instead of 2,000? Why are we still living in thriving cities instead of shooting at each other in the wilderness?

Writing a review of one of the most significant events in IT history, it is very easy to be glib and beat our breasts. How did we get it so wrong? Why is the stock market still around 11,000 instead of 2,000? Why are we still living in thriving cities instead of shooting at each other in the wilderness?

It's good practice to wrap up a project with a postmortem, a review of what happened, what went well that could be a lesson for the future, and what went badly that needs to be avoided in the future. The Year 2000 project ought to be a particularly good source of lessons that can be applied to any other mass change project with an imposed deadline, such as the changeover to the euro currency in Europe.

It's good practice to wrap up a project with a postmortem, a review of what happened, what went well that could be a lesson for the future, and what went badly that needs to be avoided in the future. The Year 2000 project ought to be a particularly good source of lessons that can be applied to any other mass change project with an imposed deadline, such as the changeover to the euro currency in Europe.

Imagine you are in a room with 100 people. Take a moment to think about how you would, with a team of four other people, gather as many signatures as possible on a single sheet of paper in two minutes.

Imagine you are in a room with 100 people. Take a moment to think about how you would, with a team of four other people, gather as many signatures as possible on a single sheet of paper in two minutes.

Writing a review of one of the most significant events in IT history, it is very easy to be glib and beat our breasts. How did we get it so wrong? Why is the stock market still around 11,000 instead of 2,000? Why are we still living in thriving cities instead of shooting at each other in the wilderness?

Writing a review of one of the most significant events in IT history, it is very easy to be glib and beat our breasts. How did we get it so wrong? Why is the stock market still around 11,000 instead of 2,000? Why are we still living in thriving cities instead of shooting at each other in the wilderness?

One of the most obvious effects of the Internet and e-business is the change to traditional business models. In consumer sales, for example, the traditional sales and distribution channel from original manufacturer to final consumer consists of a chain of intermediaries -- jobbers, wholesalers, and retailers -- each of which provides a logistical, communicative, or other support function to link manufacturer to consumer.

One of the most obvious effects of the Internet and e-business is the change to traditional business models. In consumer sales, for example, the traditional sales and distribution channel from original manufacturer to final consumer consists of a chain of intermediaries -- jobbers, wholesalers, and retailers -- each of which provides a logistical, communicative, or other support function to link manufacturer to consumer.