Executive Report

Alignment Through Learning

Posted June 30, 2001 | Leadership |

There's an old saying that to really understand someone you have to walk a mile in his or her shoes. The underlying lesson is simple: you need to gain that person's perspective if you are to grasp his or her needs and issues. Without perspective, the best we can do is speculate about needs, intents, and motives. Alignment, if it occurs at all, is accidental.

About The Author
Ian Hayes
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