At first glance, the title might not sound especially sexy: Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children, by Charles T. Betz.
Advisor
Book Review: Architecture and Patterns for IT Service Management
By Mike Rosen
Posted November 7, 2007 | Technology |
About The Author
Mike Rosen is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is an accomplished architect, analyst, and technical leader with extensive experience in digital transformation, enterprise architecture, business architecture, service-oriented architecture, product strategy and development, software architecture, consulting and mentoring, distributed technologies, and industry standards. Mr. Rosen has 40 years'… Read More
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