Executive Update

Building Speech-Enabled, Multimodal Enterprise Applications

Posted October 10, 2012 in Business Technology & Digital Transformation Strategies, Business & Enterprise Architecture, Business Technology & Digital Transformation Strategies

Many enterprises have successfully leveraged speech technologies to build interactive voice response (IVR) self-help applications. Such mechanisms enable customers to conduct an ever-widening range of transactions with airlines, banks, retail, and other portals via speech over the phone.

About The Author
Chetan Kothari
Chetan Kothari works as a Principal Architect at the J2EE Center of Excellence at Infosys Technologies, a global leader in IT and business consulting services. Chetan has more than nine years' experience in J2EE application framework development, defining, architecting, and implementing large-scale, mission-critical, IT solutions across a range of industries. He holds a bachelor's degree in electronics engineering from Nagpur University. He can… Read More
Amit Gawande
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