TEXT MINING FOR KNOWLEDGE MANAGEMENT, CORPORATE PORTALS, AND CRM
Text-analysis products have been around for years. For the most part, however, these early products were clumsy; they were difficult to deploy and use.
Article
Business Intelligence 2000: Text Mining for Knowledge Management, Corporate Portals, and CRM
By Curt Hall
Posted May 31, 2000 | Technology |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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