Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2

Article

Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2

By James Perry, James Heires, Carol Wickey

Posted June 1, 2001 | Technology | Cutter Benchmark Review

In Part 1 of this story (see ITMS, May 2001), readers learned about a process improvement project taking place in a company based in the US Midwest, along with some of the organizational dynamics involved. With the stage set and the cast of characters assembled, the story of the project is ready to be played out.

About The Author

James Perry

James Heires

James T. Heires is a 13-year veteran of the software industry; the majority of his time was spent with Rockwell Collins, Inc. His professional experiences include design of electronic flight instrumentation, flight management systems, and consumer electronics. Mr. Heires's work in software process improvement culminated with the achievement of Software Engineering Institute's Capability Maturity Model Level 3 in two Rockwell Collins business… Read More

Carol Wickey

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Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2

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