Since the term "Web 2.0" started appearing, the key questions that seem to keep coming back are: What does it mean? What is the relevance to the enterprise? Should we fear it?

As I recently helped update my company's knowledge management strategy (our business vitally depends on the effective transfer of knowledge from experts to novices, but then, what business doesn't?), I realized that leveraging Web 2.0 in the enterprise meant relinquishing traditional control mechanisms over the editing and publishing of corporate knowledge.