Article The Deconstruction of the Services Market By Ian Hayes Posted February 16, 2000 | Leadership | Leadership | THE DECONSTRUCTION OF THE SERVICES MARKET 17 February 2000 by Ian Hayes One highly touted aspect of e-business is its ability to deconstruct value chains. About The Author Ian Hayes Don’t have a login? Make one! It’s free and gives you access to all Cutter research. Register Now Member/Guest login Log in Forgot your password?