One area that many EA programs struggle with is demonstrating the value that they bring to an enterprise. A useful way to address this challenge is to think of EA as a service organization; i.e., as providing a service to the enterprise and, in particular, to specific user groups (customers) within the enterprise. To start with this approach, we first identify who the customers are and what service is provided to them.
Advisor
About The Author
Mike Rosen is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is an accomplished architect, analyst, and technical leader with extensive experience in digital transformation, enterprise architecture, business architecture, service-oriented architecture, product strategy and development, software architecture, consulting and mentoring, distributed technologies, and industry standards. Mr. Rosen has 40 years'… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.