As we pointed out in Part I of this two-part Executive Report series, some may argue that IT's capacity to contribute to business competitiveness has faded, but we suggest instead that it has evolved and expanded, maturing and changing within a subset of companies that have effectively managed to use IT in various ways. However, it's important to note that not all companies achieve equal success with their mature approaches to IT-based capability and value creation.
Executive Summary
The Evolution of IT: Improving Organizational Capabilities and Promoting Business Value -- Part II
Posted April 23, 2012 | Leadership |
About The Author
Robert D. Austin is a Cutter Consortium Fellow and a member of Arthur D. Little's AMP open consulting network. He is a regular speaker at the annual Cutter Summit and often delivers Cutter Bootcamps. Dr. Austin served as a professor on the faculty at Harvard Business School for more than a decade, and then as Professor of Management of Innovation & Digital Transformation at the Copenhagen Business School in Denmark. He is currently Professor… Read More
Richard (Dick) Nolan is a Fellow of Cutter Consortium. From 2003-2008, he served as the Philip M. Condit endowed Chair in Business Administration at the Foster School of Business of the University of Washington (UW), where he researched a set of workable management principles for the information economy. Prior to joining UW, Dr. Nolan was the William Barclay Harding Professor of Management of Technology at Harvard Business School. He is… Read More
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