Eight or nine years ago, I was working to design a state-of-the-art collaborative travel agent (CTA) system to help struggling travel agencies stem the loss of customers, especially their high-end business customers.
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Keeping Connections Alive: Innovation, Design, and Architecture
By Ken Orr
Posted December 2, 2008 | Technology |
About The Author
Ken Orr was a Fellow of the Cutter Business Technology Council and a Senior Consultant with Cutter Consortium's Data Analytics & Digital Technologies, Business Technology & Digital Transformation Strategies, and Business & Enterprise Architecture practices. He was also a regular speaker at Cutter Summits and symposia.
Mr. Orr was an internationally recognized expert on enterprise architecture, data warehousing, knowledge management… Read More
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