Posted August 24, 2011 in Business Agility & Software Engineering Excellence
CUTTER IT JOURNAL VOL. 24, NO. 8
About The Author
Bill Phifer is a Fellow at HP Enterprise Services, with responsibility for service assurance and service management strategies for Applications Management Services. He is an SEI-certified CMMI Lead Appraiser with over 35 years in IT, including 18 years in software process implementation and improvement, measurement, service management, and project management. Mr. Phifer is also a Lead Evaluator for Carnegie Mellon University's eSourcing… Read More
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