Orgs Interested in Personalization and Omnichannel Hubs/Marketing Tools

Posted November 13, 2019 in Cutter Business Technology Journal
Curt Hall

Organizations are interested in adopting several technologies to support their customer experience initiatives. This Advisor considers two specific areas: personalization and omnichannel customer engagement and marketing platforms.

About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning, conversational computing, and advanced analytics. He also… Read More
Not a member? Gain Access to the Cutter Experts today — register now to read select open-access articles.