Service Orienting Your Business Processes, Part I: Customer Fit and Transparence

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Service Orienting Your Business Processes, Part I: Customer Fit and Transparence

Advisor
Posted August 11, 2009 in Business & Enterprise Architecture, Business Technology & Digital Transformation Strategies


Service-oriented viewpoints, which I outlined in an earlier Update (see "Service-Oriented Viewpoints," Vol. 12, No. 1.), provide a useful, low-risk approach that can help leverage your investment in existing process models and services as part of a well-planned business-IT alignment strategy.