The reason why enterprises pursue systematic knowledge management (KM) is clear: they wish to make people -- and the whole enterprise -- act intelligently to operate more effectively and better satisfy their stakeholders. However, the practical issue of how to approach introducing or expanding the KM practice is complex.
Executive Update
About The Author
Karl Wiig is a retired Senior Consultant with Cutter Consortium's Data Insight & Business Intelligence practice. He is Chairman of Knowledge Research Institute, Inc., where he assists companies in implementing and planning new approaches to operate their business with a focus on expertise and professional knowledge, often with the use of advanced technology. Mr. Wiig is also an adjunct professor of knowledge management at The Hong Kong… Read More
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