IT managers and executives alike see time accounting as dreaded paperwork -- a drudge activity that satisfies the auditors and ensures vendors get paid. Most IT time accounting systems reflect this mentality -- providing a rear-view-mirror illustration of how IT resources were spent in the previous month or quarter. IT organizations are missing a major opportunity by not viewing time accounting as a strategic initiative that gives their managers the ability to get the most business value from their expensive IT resources.
Advisor
A Strategic Approach to IT Time Accounting
By Duff Bailey
Posted August 22, 2006 | Leadership | Amplify
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