Advisor

Top 2 Desired Benefits of CX Practices

Posted September 11, 2019 | Technology | Amplify
Curt Hall

This Advisor looks at the top two benefits that organizations are interested in achieving with their customer experience efforts.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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