What Do Our Metrics Mean?

Article

By Richard Zultner

Posted March 31, 1999 | Leadership | Leadership |

WHAT DO OUR METRICS MEAN?

by Richard E. Zultner

About The Author

Richard Zultner

Richard Zultner Richard Zultner is a founder and director of the QFD Institute, a nonprofit research organization dedicated to the advancement of quality function deployment (QFD). His primary… Read More

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What Do Our Metrics Mean?

WHAT DO OUR METRICS MEAN?

by Richard E. Zultner

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