Recently, the US National Counterterrorism Center (NCC) revealed that its database containing approximately 325,000 names of alleged international terrorist suspects (or people suspected of helping them) is actually inflated by about 135,000 extra names. This revelation serves to highlight a problem that many organizations of all sizes and focus struggle to deal with: duplicate customer names and records.
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About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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