"The popularity of social networking sites, coupled with our 24/7, always-on mobile devices, means that data and opinions are always 'flowing.'"

"If you want to create an Agile organization, you can't rely on stacking the deck with your best staff members -- everyone needs to make the transition, not just your star players."

"With any substantial investment in new technology comes the question of value. Is there enough value in the mountain of unstructured social media data to justify the expense and effort of examining it?"

"One of the great things about the API economy is that it is based on existing business assets.... What were assets of fixed and known value suddenly become a potential source of seemingly unlimited business opportunities."

Opening Statement

If you look at history, innovation doesn't come just from giving people incentives; it comes from creating environments where their ideas can connect.

"The more you learn about the possibilities of the IoT, the more you realize we have only dipped our toes into this fathomless ocean of data possibilities -- and associated privacy and security concerns."