This month's installment of Cutter Benchmark Review is the fourth in our yearly series on IT trends and technologies for the coming year. As you know if you have been following CBR, at the beginning of every year we ask our practicing and academic contributors to take stock of current trends. Based on our benchmarking survey of investment priorities, we ask our contributors to explain the results and look ahead to extrapolate these to create some guidelines for our readers on how to tackle the new year in the IT shop.
January 2009
December 2008
We are increasingly servicing customers directly through IT-enabled means and indirectly by way of IT-enabled customer service personnel. This proliferation of IT-enabled touch points creates the foundation for what Rick and I are increasingly calling "born digital data" or "digital data genesis."2 This proliferation of customer data that is natively digital enables strategic options that were simply not feasible before.
December 2008
The Gap Is Between Business Architecture and IT Architecture
Business architecture requires alignment with IT architecture. Concurrent alignment efforts must focus on the gap between these two architectures.
In this issue:- Negotiating the Path to Business Architecture/IT Architecture Alignment
- Finding -- and Filling -- the Real Business Gap
- Seven Rules of Business Alignment
- Vision and Values: A Model for Business/IT Architecture Alignment
- Aligning Business and IT Architectures: A Seven-Step Approach
- The Role of the Value Flow in Business-IT Alignment
- A Requirements Approach to Enterprise Technology Architecture
November 2008
With this issue of Cutter Benchmark Review we continue our investigation into the management of the IT shop and of the many issues surrounding it.
In this issue:- The State of Project Management: Where Does Agile Fit In?
- Watch Out for Cowboy Antics: Managing Project Management Perceptions in AgileProjects
- When It Comes to the Big Business Decisions, Whom Do You Trust?
- Agile Project Management: Find the Right Balance in Your Organization
- Management and IT Talent: Understanding Ourselves Survey Data
November 2008
It’s All in the Head
Strategic leadership is a mindset that looks at achieving greater integration between the way IT thinks and the way the business thinks. It’s all about promoting people with the right attitude who can take a strategic role in leading the company.
In this issue:
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