April 2007
In this issue:- The Long Tail: The Changing Role of Strategy, Systems, and Operations in the Era of the Informed Customer
- Turning the Long Tail on Its Head: Consumer Evolution and Informedness
- Carrying the Long Tail: Elevating Staff Ability to Manage Complexity at the Point of Sale
- Fattening the Long Tail Through Progressive User Adoption
- Fighting Back with the Long Tail: Linking Product and Distribution
March 2007
There is no doubt that e-learning, as defined in this issue, is the next frontier of organizational knowledge and competence building. There are no silver bullets on the road to success, but I believe that the ideas and guidelines offered by our contributors will be instrumental in focusing your attention where it matters most: on the learners.
March 2007
In this issue:- The IT Innovation Process: Necessity or Oxymoron?
- Extending and Enriching Enterprises’ Innovation Capabilities
- Fostering an Innovation-Supporting Environment
- Open Source Process Definition: Innovating the Innovation Process
- Laying the Foundation for Innovation: A University Model for IT Strategic Planning
- Fostering Innovation from the Ground Up
- The Odd Couple of Creativity and Discipline
February 2007
In an effort to take stock of this growing phenomenon -- and the surrounding propaganda -- and in an effort to provide you with some unbiased no-hype analysis and guidance, we focus this issue of Cutter Benchmark Review on Web 2.0. Our academic contributor on this installment is Joseph Feller, a Senior Lecturer of Business Information Systems at University College Cork (Ireland). Providing our view from the trenches of business is Tom Welsh, a Senior Consultant with Cutter Consortium's Enterprise Architecture advisory service and former Editor of Cutter Consortium's monthly Web Services Strategies. Together, Joe and Tom pool their years of experience and do a great job dissecting the Web 2.0 phenomenon in all its facets.
February 2007