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  • The Long Tail: The Changing Role of Strategy, Systems, and Operations in the Era of the Informed Customer

    April 2007

    "Being good enough is no longer good enough. In contrast, the rewards from getting it exactly right, one segment at a time, have never been higher."

    -- Eric K. Clemons, Guest Editor

    In this issue:
    • The Long Tail: The Changing Role of Strategy, Systems, and Operations in the Era of the Informed Customer
    • Turning the Long Tail on Its Head: Consumer Evolution and Informedness
    • Carrying the Long Tail: Elevating Staff Ability to Manage Complexity at the Point of Sale
    • Fattening the Long Tail Through Progressive User Adoption
    • Fighting Back with the Long Tail: Linking Product and Distribution
  • E-Learning Tools and Approaches: How to Reap the Benefits

    March 2007

    There is no doubt that e-learning, as defined in this issue, is the next frontier of organizational knowledge and competence building. There are no silver bullets on the road to success, but I believe that the ideas and guidelines offered by our contributors will be instrumental in focusing your attention where it matters most: on the learners.

    In this issue:
    • E-Learning Tools and Approaches: How to Reap the Benefits
    • E-Learning Practices and Trends: Harnessing the Power of Networks
    • E-Learning Today and into the Future: Keys to Success
    • It's the Learners, Stupid!
    • E-Learning Tools and Approaches: How to Reap the Benefits
  • The IT Innovation Process: Necessity or Oxymoron?

    March 2007

    "Deciding that innovation is a strategic necessity is one thing, but making it happen is another."

    -- Claude R. Baudoin, Guest Editor

    In this issue:
    • The IT Innovation Process: Necessity or Oxymoron?
    • Extending and Enriching Enterprises’ Innovation Capabilities
    • Fostering an Innovation-Supporting Environment
    • Open Source Process Definition: Innovating the Innovation Process
    • Laying the Foundation for Innovation: A University Model for IT Strategic Planning
    • Fostering Innovation from the Ground Up
    • The Odd Couple of Creativity and Discipline
  • Web 2.0: A New Approach to the Web ... Or Not?

    February 2007

    In an effort to take stock of this growing phenomenon -- and the surrounding propaganda -- and in an effort to provide you with some unbiased no-hype analysis and guidance, we focus this issue of Cutter Benchmark Review on Web 2.0. Our academic contributor on this installment is Joseph Feller, a Senior Lecturer of Business Information Systems at University College Cork (Ireland). Providing our view from the trenches of business is Tom Welsh, a Senior Consultant with Cutter Consortium's Enterprise Architecture advisory service and former Editor of Cutter Consortium's monthly Web Services Strategies. Together, Joe and Tom pool their years of experience and do a great job dissecting the Web 2.0 phenomenon in all its facets.

    In this issue:
    • Web 2.0: A New Approach to the Web ... Or Not?
    • Web 2.0: What, So What, Now What?
    • How Real Is Web 2.0?
    • Should You Ride the Web 2.0 Trend? Make Sense of It Before You Do
    • Web 2.0 Survey Data
  • The CIO Today: Technology Manager or Strategic Visionary?

    February 2007

    "For me, the position of CIO is simply the most interesting and challenging job in the business world, and guess what? The job will continue to change and morph in the years ahead, making it more interesting and challenging than ever."

    -- Sheleen Quish, Guest Editor

    In this issue:
    • The CIO Today: Technology Manager or Strategic Visionary?
    • The Battle-Ready CIO
    • Today's CIO = The CEO of IT
    • Business-Technology Leadership in the Early 21st Century: Experiences from the Corporate Trenches
    • The Nine Passions of Enlightened CIOs
    • Producing Alignment-Savvy CIOs

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