As highlighted in this month's issue of Cutter Benchmark Review, the terms "success" and "failure" are not black and white. Unfortunately, IT efforts are often forced into one category or the other without regard as to why they're successful or have failed -- and whether "failure" may have in fact been the best possible outcome. The articles that follow provide some criteria you may want to add to your own when labeling your projects as successful or failed.
December 2001
In this issue:December 2001
Resolved
Traditional methodologists are a bunch of process-dependent stick-in-the-muds who'd rather produce flawless documentation than a working system that meets business needs.
RebuttalIn this issue:- December 2001 Cutter IT Journal -- The Great Methodologies Debate: Part 1
- The Great Methodologies Debate: Part 1: Opening Statement
- Agile Can Scale: Inventing and Reinventing SCRUM in Five Companies
- Agile Versus Traditional: Make Love, Not War!
- Business Intelligence Methodologies: Agile with Rigor?
- Agility with the RUP
- Extreme Requirements Engineering
- Exclusion, Assumptions, and Misinterpretation: Foes of Collaboration
November 2001
This edition of Cutter Benchmark Review will focus on the strategies that companies are implementing to get the most value from their IT department. We examine how companies are aligning their IT strategies with their business strategies and how they are structuring their IT departments to achieve this goal. We then look at how project management impacts the bottom line and finish with an overview of how companies who have outsourced IT overseas have fared.November 2001
Introduction
Larissa Moss, Guest EditorBusiness Intelligence: Phase 2 of Your CRM Initiative
Jay FruinIn this issue:- November 2001 Cutter IT Journal -- BI and CRM: Critical Success Factors for Achieving Customer Intimacy
- BI and CRM: Critical Success Factors for Achieving Customer Intimacy: Introduction
- Business Intelligence: Phase 2 of Your CRM Initiative
- Seven Reasons Why CRM Projects Fail
- CRM and the Data Risks from Business Complexity
- Standards for Business Intelligence
- Meta Data Return on Investment
- The Art of Smart: Cultivating Customer Loyalty Through E-Learning
October 2001
Welcome to the second issue of Cutter Benchmark Review; this month, we look at the technological choices IT managers are facing now, or will be in the near future. The articles in this issue focus on technologies that are in the early adopter phase of implementation, including the computing utility model, instant messaging, the new mobile workforce, and the use of ASPs and XML.
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