Is there any opportunity for organizations seeking to benefit from their customers' use of social networks? How can organizations take advantage of the explosive growth of social networking? Here the answer is not so simple. For this reason, we focus this issue of Cutter Benchmark Review on this important and timely topic: organizational uses and opportunities in social networking.

In this issue of Cutter IT Journal, we'll examine the critical - and overlapping - areas of information security, privacy, and compliance.

Despite the generally positive and upbeat outlook for SaaS and cloud computing, there are a number of risks and pitfalls that must be carefully managed in order to exploit the potential offered by the emerging paradigm. Our contributors offer important insight that will help you assess the risks as they manifest themselves in your specific context.

The importance of the mobile platform as a tool in the arsenal of modern organizations is undeniable. What is less clear is how firms should incorporate the potential of mobile technologies into their IT and process infrastructure. That's the challenge our authors in this installment will help you meet in your own organization.