In this issue of CBR , we discuss what is often referred to as the "glue" that binds an outsourcing deal: relationship management. Sometimes compared to the dynamics associated with a marriage, the relationship between a supplier and a customer is dependent on good relationship management. You can make the right decision to outsource, you can find a provider with a good track record of delivery, and you can establish an arrangement that is economically favorable to both parties.

Model Driven Architecture (MDA) and its first cousin Model Driven Development continue to make news in the industry. People now use MDA in a variety of ways. At one end of the real-world usage spectrum, we see instances of the complete generation of application code from UML models for embedded systems; at the other, companies are creating enterprise computation-independent models (CIMs) to provide visibility into business processes.