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Insight
MICROSOFT.NET 5 July 2000 by Paul Harmon
Microsoft has made a number of major announcements in the last couple of weeks.
THE VALUE OF USABILITY TESTING FOR E-COMMERCE SITES 5 July 2000 by Daniel Mosley
The quality of a Web site is fundamentally based in its information content -- if that content is hard to locate and understand, the value of the site is significantly diminished.
In the field of IT, measures are intended to frame discussions. Often, having the wrong measures, or no measures at all, results in difficult conversations. The substantive issues are clouded when information is sketchy, leading to disputes and fractured negotiations. Problems associated with late projects, aggressive deadlines, or fuzzy requirements become tough to solve.
Writing a review of one of the most significant events in IT history, it is very easy to be glib and beat our breasts. How did we get it so wrong? Why is the stock market still around 11,000 instead of 2,000? Why are we still living in thriving cities instead of shooting at each other in the wilderness?
It's good practice to wrap up a project with a postmortem, a review of what happened, what went well that could be a lesson for the future, and what went badly that needs to be avoided in the future. The Year 2000 project ought to be a particularly good source of lessons that can be applied to any other mass change project with an imposed deadline, such as the changeover to the euro currency in Europe.
Imagine you are in a room with 100 people. Take a moment to think about how you would, with a team of four other people, gather as many signatures as possible on a single sheet of paper in two minutes.
