Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Insight

In May of this year, IBM's Watson computer system, famous for winning the TV game of Jeopardy, entered into the realm of customer engagement.

With the popularity of "design thinking," companies are encouraging their designers to be in the field interacting with end users. Like any other new methodology or process adoption, design thinking requires a fair bit of change in the mindset of designers along with some new skills.

In this Advisor, I will briefly explain the design thinking process and detail its skills requirements. My intent is to help companies to be better prepared to embrace design thinking.

The standard design thinking cycle is shown in Figure 1.

I have read a number of books recently as preparation for one that Piet Ribbers, Ron Blitstein, and I are completing. Here are three that have really gotten my attention:

"The more you learn about the possibilities of the IoT, the more you realize we have only dipped our toes into this fathomless ocean of data possibilities -- and associated privacy and security concerns."

-- Rebecca Herold, Guest Editor