Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Insight
Abstract
CRM continues to ride a growing wave of interest as businesses struggle to find any way to gain advantage in difficult markets and difficult economic situations.
Abstract
CRM continues to ride a growing wave of interest as businesses struggle to find any way to gain advantage in difficult markets and difficult economic si
As I explore in the accompanying Executive Report, CRM continues to ride a growing wave of interest as businesses struggle to find any way to gain advantage in difficult markets and difficult economic situations. Companies have demanded, or at least pursued, strategies that I call the "Three Fs" (features, functions, and fads). Vendors have responded. New features, new functions, new fads, and even new CRM packages have hit the market at an amazing rate.
The commercial Web has a curious history when it comes to intermediaries. In the early days of Web commerce, the idea that the intermediary was dead quickly gained mindshare.
Understanding how to employ technology effectively to create new products, reach new markets, service customers, reduce and manage costs, allow employees and partners to communicate, collaborate, and innovate, as well as collect, store, and analyze vastly increasing amounts of data, among other business challenges, can be both a differentiator and a competitive su
