Abstract
CRM continues to ride a growing wave of interest as businesses struggle to find any way to gain advantage in difficult markets and difficult economic si
Executive Report
Is It Time to Radically Change Your Approach to CRM?
By Jim Love
Posted August 21, 2011 | Leadership | Leadership | Technology |
About The Author
Jim Love teaches in the master’s program at the University of Waterloo’s Centre for Business Entrepreneurship in Technology. Mr. Love was a founding partner at Performance Advantage, a strategic IT and business consulting boutique focused on outsourcing for the mobile, social, "IT as a service" world. With more than 35 years in business and technology, he has served clients ranging from multinational firms to entrepreneurial startups. Prior to… Read More
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