Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Insight
Each of the lessons, or "apparent truths," presented in this Executive Report by David Spann was discovered by one or more firms who actually went through an agile implementation process.
The purpose of the accompanying Executive Report is to look back over the past seven-plus years, as if it was the end of an agile project's first iteration, reflect on the things I've learned through the agile movement, offer some recommendations for change, and provide a case study illustrating one c
Core Competencies for Outsourcing Lifecycle: Part I
Many people treat outsourcing as a task, something that most people can do in addition to their "real job." But once you look at the entire process required for an outsourcing lifecycle, you will see that there are a number of competencies required if you want the entire deal -- from womb to tomb -- to be a success.
Code Blue for IT Innovation
Innovation
Assertion 177:Today's harsh economic realities threaten to drive the creative spirit from IT organizations, throttling back the flow of capital and new ideas; the innovation agenda in IT is on life support.
This Executive Report by Steve Andriole is the second in a series that describes the adoption of Web 2.0 technologies and the impact they are having in the enterprise.
The accompanying Executive Report is the second in a series that describes the adoption of Web 2.0 technologies and the impact they're having in the enterprise.
We are increasingly servicing customers directly through IT-enabled means and indirectly by way of IT-enabled customer service personnel. This proliferation of IT-enabled touch points creates the foundation for what Rick and I are increasingly calling "born digital data" or "digital data genesis."2 This proliferation of customer data that is natively digital enables strategic options that were simply not feasible before.
Imagine yourself walking into Barnes & Noble or any other major book retailer. Perhaps you visit the store about once a month to browse a few books and grab a cup of coffee. You open the store doors and see in front of you one of the staff members sitting behind a counter. The person calls you out by name, asks how you are doing, and then proceeds to itemize the last five books you browsed when you last visited the month before. Not only that, the staff member then proceeds to tell you about several books of which you were completely unaware.

