Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Robert A. Martin addresses the complete ecosystem involved in the procurement of products and services. What does it mean to trust that what you buy, and the organizations that sell to you, meet all the conditions required to merit your trust? Martin describes the elements of a system of trust for supply chain security that is currently under development and is based on collecting information from a wide community of procurement departments and standards organizations.
This issue’s contributors have addressed the question of trustworthiness from a variety of angles. Each article offers a significant contribution to the challenge of restoring and maintaining trust.
Cutter Consortium Senior Consultant and frequent contributor Paul Clermont uses his well-known “straight talking” style to paint a clear picture of the “broad scope of threats” we are facing. He uses anthropological analogies to explain the “circles of trust” we use in deciding what to believe. Clermont doesn’t shy from the potential conflicts among information transparency, privacy, and intellectual property. He then looks at the proper role of governments in creating the frameworks and standards that can help improve trustworthiness.
Although organizations at the forefront of digital transformation have successfully deployed the combi­nation of design thinking, Lean Startup, and Agile methods and immensely benefitted from them, most technology organizations and their leaders still do not appreciate how the three complement each other.
Looking at the current news, we can see VUCA — volatility, uncertainty, complexity, and ambiguity — unfolding in real time. Amid this chaos and uncertainty, people are suffering from ambiguity and are having a hard time making judgments about the truthfulness of information, especially whom to believe. This Advisor provides some insight into our VUCA world and some of the skills and abilities people have at their disposal.
Unleashing the numerous benefits of customer excellence and achieving tangible improvements require an end-to-end, eight-step approach that addresses multiple dimensions across the customer journey.
In this edition of The Cutter Edge, you'll explore three practices to improve employee engagement, strategies for post-pandemic auto industry recovery, and more.
When the world changes overnight, the problem of focusing on short-term struggles at the expense of long-term strategy becomes even more profound. Cutter Consortium can help you reset your strategic and planning process for a post-COVID world.