Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Executive Update
Autonomous Machines Move to the Fast Lane
In a broad Arthur D. Little (ADL) study, we interviewed 30+ industry and technology experts along the automotive value chain (i.e., OEMs, suppliers, distributors, and end customers) in Europe, North America, and Asia. This Executive Update highlights the biggest challenges, barriers, and implications for vehicle design and the industry’s business models.
In Part X of this Executive Update series on customer experience (CX) management in the enterprise, we examine survey findings pertaining to how organizations view their CX efforts to date.
As of this writing, we have no firm idea of the human and economic toll to expect from the COVID-19 pandemic or how long painful countermeasures will be necessary. A crisis? For sure. Let’s not waste it; let’s learn from it. Our forced adaptation to a totally unfamiliar world can and should cause us to critically examine assumptions about how we live and work and conduct business. There is a broad spectrum of possibilities, but this Advisor focuses on where IT plays a major role.
For this Advisor, we analyzed reports from around the globe to point to dramatic changes in how leaders are making decisions to respond to the crisis of COVID-19. We expect that some of these changes are likely to become part of the “next normal” for decision making in complex environments.
Eric Willeke’s look at whether we’ve missed a turn somewhere on the path. Perhaps we need to gene-splice some deliberate characteristics into our next incarnation of Agile. Forget whether we’re picking the right approach: Are we asking the right questions? Are we even asking questions? Do we know what we want to be? Are we even Agile for the right reasons?
Matt Ganis, Michael Ackerbauer, and Nicholas Cariello tee up our CBTJ discussion directly from where the “What will it take?” question leaves off. They look at the challenges and missteps associated with Agile, beginning with adoption, which relies on expectation setting. And there’s no expectation setting without education. Can it be that simple? Occam’s razor says, “Probably.”
Cutter Consortium Senior Consultant Masa K. Maeda schools us in some hard-hitting, data-driven food for (evolutionary) thought. He helps us understand what we should be looking for when considering an agility path. It’s no simple checklist or algorithm. Maeda’s outline makes us take a holistic look at our environment; at our choice of primordial soup, as it were. The good news is that we are not completely afloat in the flotsam of the universe. We can choose how we evolve.
This CBTJ issue takes us on an evolutionary journey of Agile. In a rather normalized bell curve, we start with fundamentals and progress through more advanced concepts. We then ease back with practical steps forward and wrap up with a cautionary send-off. The good news is that you’re free to take the journey, or wait for the asteroid. Your call.