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The Cutter Edge: Softer Side of Remote Work, Lizards & COVID 19, Distributed Team Virtual Training

The Cutter Edge

This issue of The Cutter Edge discusses the softer challenges of remote work such as trust, morale, and culture; how COVID-19 can help architects design systems to survive unpredictable situations, and more ...

risk

Navigating COVID-19 with Proactive Risk Management

Executive Update

In light of the current, unprecedented global crisis, it’s crucial now more than ever to reevaluate your risk management process and ensure you are well prepared for what may lie ahead. Today’s executives must adapt their leadership and face the current crisis head-on with a proactive approach to risk management.

Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies
Some Tools in the Toolbox: RPA, IPA, and COVID-19

Some Tools in the Toolbox: RPA, IPA, and COVID-19

Advisor

Hospitals, government agencies, and other organizations are struggling with process management and information processing issues that have been compounded by the novel coronavirus pandemic. They are turning to RPA and AI-based solutions — including smartbots and intelligent virtual assistants — to attempt to mitigate such concerns. From a market perspective, industry providers are moving rapidly to meet their needs, including offering solutions that hospitals and other organizations responding to the contagion can license for free. This Advisor explores some of the trends we are seeing to address these concerns.

Data Analytics & Digital Technologies
An Open Blockchain Architecture to Monitor and Manage COVID-19 Patients

An Open Blockchain Architecture to Monitor and Manage COVID-19 Patients

Advisor

COVID-19 is spreading at fast speed, and time is of the essence to share, coordinate, and take actions to mitigate pandemic propagation. Current centralized database solutions solve part of the problem, but require an overarching and time-consuming coordination between multiple government and health authorities, including the entire chain of decision makers to collect test data, analyze/diagnostic, register, monitor, and enforce regulations and policies to isolate and monitor COVID-19 cases. Blockchain DLT technology solves the coordination challenges of broken healthcare centralized data lake silos, creating an open, trusted, immutable, and decentralized data architecture framework to speed up a multi-party, end-to-end COVID-19 data-sharing coordination process, while preserving patients’ data privacy.

Business Technology & Digital Transformation Strategies
Listen Up

Listen Up: The “Soft” Side of Remote Work Can Work

Advisor

Although the technology for remote working (collaborative) has been around for 30 years, the adoption rate has been slow but steady. Now, all of a sudden, the adoption rate has shot up to almost 100%, as just about all nonessential industries are working remotely to help flatten the COVID-19 infection curve. This rapid adoption of remote working technologies has had a number of challenges.

Business Agility & Software Engineering Excellence
WFH

COVID-19: How Are Workforces Evolving Through It?

Advisor

COVID-19 has already had a massive impact on all our lives and is on track to continue doing so for some time. In this situation, technology is playing an increasing role in moving life and business forward. This will all have long-term, and potentially positive, impacts on society and how we run our lives.

Cutter Business Technology Journal
The COVID-19 Pandemic and Autonomous Systems

Autonomous Systems: How Can They Help with COVID-19?

Advisor

We all are now experiencing a major unprecedented and unexpected crisis caused by the ongoing coronavirus pandemic. The situation we’re facing now is unseen previously, unanticipated, and unimaginable. Any help that we can enlist to emerge from this unprecedented crisis — and other potential crises we may encounter in the future — is worth pursuing. In this Advisor, let’s explore how autonomous technology can be employed in key areas to control and manage emergencies we face now.

Data Analytics & Digital Technologies
IT in the time of Coronavirus

COVID-19: IT’s Fancy Fresh Hell

Advisor

I don’t have to tell you about the impact of the coronavirus — you are feeling it. While we are all negatively affected personally, businesses are experiencing a spectrum of effects. Some are seeing an explosion of their e-commerce activities. Others are watching their business collapse as activities at all points in their supply chain slow down. Much has been written about dealing with explosive growth, so let’s focus on the downside case. This is where organizations show their true character.

Business Technology & Digital Transformation Strategies
Lizards and COVID-19, Complexity, and Software Engineering

Lizards and COVID-19, Complexity, and Software Engineering

Our role as software architects is, first and foremost, to stay in our lane; we are not epidemiologists and should not share our opinions about the right course of action for anyone other than ourselves. The resulting, emergent, unpredictable result of these millions of decisions will shape our future for a long time to come.

Business & Enterprise Architecture

The Cutter Edge: Cybersecurity in 2020, Autonomous Systems Rising; Risk Management in a Time of Coronavirus

The Cutter Edge

In this edition of The Cutter Edge, we address the trends in Cybersecurity that will impact the year ahead, how autonomous systems are at a tipping point with the convergence of new technologies, what you can do to address and manage the risks inherent in a crisis, and more!

Mitigating the Impact of the Coronavirus: The Role of Blockchain

Blockchain’s Role in Mitigating the Impact of Coronavirus

Advisor

As the novel coronavirus contagion rages, governments and commercial enterprises are utilizing blockchain to better manage the disease and mitigate its impact. This Advisor explores how the pandemic is driving the use of blockchain technology across the globe.

Data Analytics & Digital Technologies
The Skies Are Opening for Drone Delivery

The Skies Are Opening for Drone Delivery

Advisor

With announcements on two regulations, one addressing the certification of unmanned aircraft and the other the certification of carriers using drones for delivery, the FAA revealed the regulatory framework that accom­modates commercial package delivery by drones.

Business Technology & Digital Transformation Strategies

The Cutter Edge: 3 Business Architecture Predictions, Disputing Agile's Relevancy, and more.

The Cutter Edge

This issue of The Cutter Edge explores three specific business architecture scenarios that will lead to increased relevance and leadership, why the validity of agile practices are being questioned, and more!

Digital shift

Digital Shift — Opening Statement

Article

We feature five articles in this CBTJ, covering a wide range of issues relating to the digital shift — from securing executive-level buy-in during the transition and overcoming organizational/cultural inertia to creating a holistic overview of the enterprise and mapping the digital value-creation process.

Business Technology & Digital Transformation Strategies, Data Analytics & Digital TechnologiesCutter Business Technology Journal

The Cutter Edge: Technology Regulation Failure, What's Behind Information Mistrust, and more ...

The Cutter Edge

This edition of The Cutter Edge explores ten critical areas in need of technology regulaton, the factors leading to information mistrust, the roadblocks to digital transformation success, and more!

cracksinsurface

2020: The Year That Agile Gets Found Out

Article

Barry M. O’Reilly questions the validity of Agile practices. According to him, “The Agile movement’s focus on process as the solution to uncertainty has allowed technical quality to fall by the wayside, bringing even more doubt as to the ability of Agile to actually deliver.” O’Reilly contends that “only the people working directly with a problem can decide on tools and process in the evolving picture of their project, and their individual talents — not adherence to or avoidance of certain ideas — guide whether they achieve success or not.” What is your opinion on Agile versus talent, or is it Agile and talent?

Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation StrategiesCutter Business Technology Journal

The Cutter Edge: Strategic Architecture, Path to Legacy Transformation, Digital Business Roadblocks

The Cutter Edge

This issue of The Cutter Edge discusses the use of an architectural strategy for digital business success, why complementary paths to legacy transformation offer an easy way to acquire new digital capabilities and intellectual capital, and the three roadblocks standing in the way of digital transformation. 

autonomous

Autonomous Systems Are Rising; Seize the Opportunities!

Article

Autonomous systems are on the rise and, according to Cutter Consortium Senior Consultant San Murugesan, will “transform many different sectors in unimaginable ways.” He describes how technologies such as IoT, drones, robotics, ML, AI, and nano, among others, will extend the capabilities of autonomous systems. Current applications of autonomous systems technol­ogy draw attention to the adoption challenges.

Business Technology & Digital Transformation Strategies, Data Analytics & Digital TechnologiesCutter Business Technology Journal
badtaste

Trustworthiness: A Mouthful That Shouldn’t Leave a Bad Taste

Article

Claude Baudoin addresses the issue of trust, or mistrust, in the information we rely on to stay informed or to make decisions. He writes, “This article is not a definitive proposal to achieve the elusive goal of knowing what we can trust, but rather a set of per­spectives and considerations to justify the urgency of addressing this issue.” Some reasons for our untrusting mindsets include “deep fakes,” voting sys­tems breaches, bias in decision algorithms, unknown sources of email, insufficiently secured IoT systems, and robocalls.

Business Technology & Digital Transformation Strategies, Data Analytics & Digital TechnologiesCutter Business Technology Journal
security2020

Cybersecurity in 2020

Article

Cybersecurity urgently needs attention from businesses and government, according to Cutter Consortium Senior Consultant Paul Clermont. He highlights how several colliding trends — complexity, AI, and inter-connectedness — are compounding long-standing risks. Clermont discusses the tactics necessary to address them but cautions that “compounding the difficulty of these tasks is the need to be able to execute algorithms and procedures in nanoseconds — a tall order that should inspire a bit of conservatism about how much functionality and connectivity we might want versus what we truly need.”

Business Technology & Digital Transformation Strategies, Data Analytics & Digital TechnologiesCutter Business Technology Journal

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dissatisfaction

Service Providers Need a Reality Check

Advisor

In this Advisor, we examine the first two levels of a maturity continuum — customer dissassifaction and customer satisfaction — and discuss the associated behaviors on the part of the service provider.

Use a Common Language to Break Down Silos

Use a Common Language to Break Down Silos

The process of continuous siloization found in many organizations, and in almost all organizations above a certain size, means that the data that employees need to do their work is distributed over a large number of nonintegrated IT systems within different intracompany jurisdictions. We’ve come to the realization that the solution could be to put data modeling front and center. It just has to be done a bit differently than it has been done in the past.

techinvestment

Moving Forward in 2020: Technology Investment in ML, AI, and Big Data

Executive Update

Instead of moving from technology to key customers with an abstracted total addressable market (TAM), we must instead quantify artificial intelligence (AI) and machine learning (ML) benefits where they specifically fit within business strategies across segment industries. By using axiomatic impacts, the fuzziness of how to incorporate AI, ML, and big data into an industry can be used as a check on traditional investment assumptions.

Woman with laptop and mask

The Cutter Edge: Softer Side of Remote Work, Lizards & COVID 19, Distributed Team Virtual Training

The Cutter Edge

This issue of The Cutter Edge discusses the softer challenges of remote work such as trust, morale, and culture; how COVID-19 can help architects design systems to survive unpredictable situations, and more ...

risk

Navigating COVID-19 with Proactive Risk Management

Executive Update

In light of the current, unprecedented global crisis, it’s crucial now more than ever to reevaluate your risk management process and ensure you are well prepared for what may lie ahead. Today’s executives must adapt their leadership and face the current crisis head-on with a proactive approach to risk management.

Some Tools in the Toolbox: RPA, IPA, and COVID-19

Some Tools in the Toolbox: RPA, IPA, and COVID-19

Advisor

Hospitals, government agencies, and other organizations are struggling with process management and information processing issues that have been compounded by the novel coronavirus pandemic. They are turning to RPA and AI-based solutions — including smartbots and intelligent virtual assistants — to attempt to mitigate such concerns. From a market perspective, industry providers are moving rapidly to meet their needs, including offering solutions that hospitals and other organizations responding to the contagion can license for free. This Advisor explores some of the trends we are seeing to address these concerns.

An Open Blockchain Architecture to Monitor and Manage COVID-19 Patients

An Open Blockchain Architecture to Monitor and Manage COVID-19 Patients

Advisor

COVID-19 is spreading at fast speed, and time is of the essence to share, coordinate, and take actions to mitigate pandemic propagation. Current centralized database solutions solve part of the problem, but require an overarching and time-consuming coordination between multiple government and health authorities, including the entire chain of decision makers to collect test data, analyze/diagnostic, register, monitor, and enforce regulations and policies to isolate and monitor COVID-19 cases. Blockchain DLT technology solves the coordination challenges of broken healthcare centralized data lake silos, creating an open, trusted, immutable, and decentralized data architecture framework to speed up a multi-party, end-to-end COVID-19 data-sharing coordination process, while preserving patients’ data privacy.

Listen Up

Listen Up: The “Soft” Side of Remote Work Can Work

Advisor

Although the technology for remote working (collaborative) has been around for 30 years, the adoption rate has been slow but steady. Now, all of a sudden, the adoption rate has shot up to almost 100%, as just about all nonessential industries are working remotely to help flatten the COVID-19 infection curve. This rapid adoption of remote working technologies has had a number of challenges.

High-Stakes Decision Making

Exec Ed & Training

Cutter Consortium can help your organization make better decisions in these highly unpredictable times. Led by Cutter Consortium Senior Consultant Dr. Laurel Austin, these four virtual Executive Education sessions—each blending business school cases and lecture material with facilitated discussion—will prepare your executive leadership to make better decisions in times of crisis.

Curt Hall

CX Management in the Enterprise, Part IX: Trends in Employee CX Training and CX Cloud

Executive Update

This Executive Update series examines the extent that organizations are using or planning to use CX practices and technologies, the status of implementing CX management, the establishment of dedicated enterprise CX groups, and the reason such groups oversee CX initiatives. Here in Part IX, we examine findings pertaining to several enterprise CX adoption trends.

Putting the EA Function to Work

Make It Work: Putting the EA Function to Work for Project Completion

Advisor

A project can reconfigure the arrangement of distributed resources, human or otherwise, at any point in the lifecycle of the project, especially with the help of enterprise architecture (EA) to substantially rethink project technology and even organizational approaches. Projects can and should reinvent themselves.

WFH

COVID-19: How Are Workforces Evolving Through It?

Advisor

COVID-19 has already had a massive impact on all our lives and is on track to continue doing so for some time. In this situation, technology is playing an increasing role in moving life and business forward. This will all have long-term, and potentially positive, impacts on society and how we run our lives.

The COVID-19 Pandemic and Autonomous Systems

Autonomous Systems: How Can They Help with COVID-19?

Advisor

We all are now experiencing a major unprecedented and unexpected crisis caused by the ongoing coronavirus pandemic. The situation we’re facing now is unseen previously, unanticipated, and unimaginable. Any help that we can enlist to emerge from this unprecedented crisis — and other potential crises we may encounter in the future — is worth pursuing. In this Advisor, let’s explore how autonomous technology can be employed in key areas to control and manage emergencies we face now.

COVID-19 through the Business Technology Lens

Whether you have an “essential” or “non-essential” position, your workplace is likely quite different today than it was just weeks ago. Browse through this collection of articles by Cutter Consortium experts to help make sense of the impact of COVID-19 on business technology.

Assessing and Managing Risk in the Time of Coronavirus: Part 2 — Decisionmaking in Highly Unpredictable Times

In Part 2 of this on-demand webinar, series Dr. Laurel Austin explores why people make decisions contrary to data and experts’ advice and how organizations can improve their decision-making as they are faced with tough business decisions, whether pertaining to layoffs, abrupt changes in strategies and plans, or issuing guidelines related to coronavirus concerns.

Boost the Performance of Your Distributed Software Teams

Exec Ed & Training

Companies around the globe are quickly moving to a fully distributed model, many without the training and preparation needed to ensure their teams achieve and sustain success. Led by Cutter Consortium Senior Consultant John Heintz, these four virtual workshops will help your organization boost its distributed software team performance, enabling your software teams to survive and thrive in dispersed environments.

digitalchampion

From Digital Shift to Digital Champion

Executive Update

This Executive Update sets out a roadmap to help companies understand what becoming a digital company means for them and how a digital equilibrium can be achieved, based on experience with traditional, non-digital businesses.

IT in the time of Coronavirus

COVID-19: IT’s Fancy Fresh Hell

Advisor

I don’t have to tell you about the impact of the coronavirus — you are feeling it. While we are all negatively affected personally, businesses are experiencing a spectrum of effects. Some are seeing an explosion of their e-commerce activities. Others are watching their business collapse as activities at all points in their supply chain slow down. Much has been written about dealing with explosive growth, so let’s focus on the downside case. This is where organizations show their true character.

Enterprise Agility: Use It or Lose It!

Enterprise Agility: Use It or Lose It!

Advisor

Just as my trainer says in the gym, “Use it or lose it!” the same can be true of enterprise agility in the digital era. What are the organizational exercises — the squats and the pushups for an enterprise — that make a difference? Some of these, like adopting a new exercise regime, could be quite radical. Choosing new ways of working, changing organizational precepts, and focusing on continuous improvement could be some of the fundamental changes.

Kuehn

Architecting Ecosystems with Business Architecture

Executive Update

This Executive Update provides an overview of the essential role business architecture plays in defining, designing, implementing, and managing business ecosystems, along with examples of where this concept is emerging in practice.