Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Disassembling the Nokia Test

Jim Brosseau

The Nokia Test is a quick assessment of practices to determine whether your Scrum implementation is up to snuff, based on how it is done at Nokia. Let's take it apart to see whether there are any user-serviceable parts inside. The first few elements identify whether or not you are really iterative.


How Risk Management Mystery Is Deepening at UBS

Robert Charette

As I wrote recently (see "The First Thing We Do, Let's Kill All the Risk Managers -- Again," 31 January 2008), the management of Swiss bank UBS admitted in January that, even after writing off US $13.4 billion from the bank's books in the fourth quarter in response to its holdings in subprime mortgages, "We cannot, at this ti


When Applying a Standard, Use Your Judgment

Ken Orr

I was talking to someone recently who had used a requirements approach about which I was skeptical.

"How many times have you worked on a project that used this approach?" I asked.

"I'd guess 25 or 26," he replied.

"Did it work?" I asked.

"It didn't," he replied.


Do We Need a New Undergrad Business Technology Degree?

Steve Andriole

In this Advisor, Cutter Consortium Fellow Steve Andriole offers his expert advice as to the type of business technology education today's undergraduates should be receiving. These students will be your future IT employees. What do you think these students should be learning from their coursework?


Principles of Planning: Effective Delegation

David Rasmussen

In my last Advisor (see "Principles of Planning: Managing Stakeholder Expectations," 12 March 2008), I described the importance of actively managing stakeholder expectations.


Scaffolding -- Building Things to Throw Away

Ken Orr

The things you have to be careful about in architecture are those everybody knows but are not true. I was working recently with a friend trying to sketch out a migration plan for an organization whose IT systems were not too great.


What Are the Possibilities of Internet Social Media Analysis?

Curt Hall

What if someone established a blog whose sole purpose was to engage disgruntled consumers in a running commentary about how lousy your company's customer service is and to tell people to "do themselves a favor" and avoid buying, banking, renting, etc., from your business? Or what about a video on YouTube that slams your company's product?


Why Mining Internet Social Media Is Difficult

Curt Hall

Several weeks ago, I discussed the need for tools that can mine social media sites like MySpace, YouTube, Facebook, LinkedIn, and others (see "Mining Internet Social Media: Tomorrow's Tools Needed Today," 18 March 2008).


Rapid Feedback Propels Agile Development

Ken Orr

The time between an action and the feedback on that action is critical.

-- Scott Ambler, Senior Consultant, Cutter Consortium


Chartering Agile Projects

Jim Highsmith

The title of this Advisor is very specific: "chartering agile projects," not "developing an agile charter." In the latter, "charter" is a noun; in the former, a verb (taking some liberties with the English language).


A Solid Innovation in Laptop Storage Begins to Emerge

John Berry

As is the case with many technology innovations compared to existing solutions, the market price starts high and the benefits taken in the context of the costs involved start low. Price and benefits move toward each other until joining at that inflection point of value where the innovation presents an affordable alternative to the existing technology. We might be quickly approaching the affordability inflection point in solid-state storage.


Innovation of the Second Kind: Cultivating a Frame of Mind, Part 2

Lee Devin

Looking to the future, we see a new revolution looming. The Industrial Revolution transformed life in the developed economies and is beginning to do the same for the rest of the world. However, the Industrial Revolution depends on limitless amounts of energy and supplies -- which we're (finally!) discovering that we don't have.


EAD: The Architecture of the Customer Experience, Part 4

Vince Kellen

In this Advisor, I pick up on our conversation on the "Experience Analysis and Design" (EAD) methodology (see "EAD: The Architecture of the Customer Experience, Part 1," 2 January 2008, "EAD: The Architecture of the Customer Experience, Part 2," 23 January


The Power of Gray in Architectural Credibility

Mike Rosen

A little over a year ago, I wrote an Advisor called "Should Your Architect Write Code?" (29 November 2006). In it, I gave the typical consultant's answer: "it depends." Each organization is different, and each has more or less different requirements for their architects.


To Make Change Needed for Implementing an Agile Transition, Start at the Top

David Spann

The key to implement agile efforts is to recognize that when you introduce new software development methods requiring involvement from other functional areas, methodology automatically becomes an organizational change initiative. It becomes an initiative all about changing how the organization works.


Underestimating End-User Training for Business Performance Management Initiative

Curt Hall

Many organizations continue to underestimate end-user training requirements for their business performance management efforts. This finding comes from a recent Cutter Consortium survey conducted in January 2008 of 101 end-user organizations (based worldwide).


Software Engineering Is an Oxymoron

Pierfranco Ferronato

I recall a conference presentation titled "Software engineering? An Oxymoron?" that I attended about five years ago. The speaker was pushing the idea that the software development practice had to borrow concepts from the engineering domain, where the formal approach in design and build was a common practice consolidated over 2,000 years.


Leveraging Metrics to Benefit from the Agile Approach

Tushar Hazra

A US healthcare company CIO and his core IT team have been using an agile development approach in their projects for just about a year now. When I came across this company last year, the CIO and most of his key team members were getting ready to support the rollout of 10 large-scale systems-integration projects across the enterprise.


Y2K Redux: When Management Woke Up to Risk

Carl Pritchard

While teaching a class recently, I had a few minutes to chat with a corporate VP about his forays into risk management. His name is Ira Brackman, and he passed along a copy of an article he wrote almost 11 years ago for a short-lived publication called Year 2000 (focusing on the computer world's Year 2000 crisis).


"We Tried That!" How Failure Can Be Just a Beginning

Ken Orr

At a conference recently, a group of approximately 100 people had just witnessed an impressive demo of a mature application development environment. At the end of the session, there was a question-and-answer session. At one point, a fellow at the back of the room asked, "Isn't that like a CASE tool?" I was acting as the moderator, and I wasn't sure how to respond.


Strategic Sourcing Has a New Definition

John Berry

A year ago I argued in an Advisor that sourcing was about to get more strategic (see "Sourcing Is Getting More Strategic," 7 March 2007). That is, going forward, organizations would source more strategic business processes other than just IT service functions. I have concluded that even this definition is too limiting. Strategic sourcing can mean the sourcing of such functions as R&D, product development, or supply chain, but really should mean far more.


Checkmark Your Management Approach to Produce Successful IT Projects

Bob Benson, Tom Bugnitz, Tom Bugnitz

We've gotten very interested in the issues that led to project development success or failure. A simple Google search on "why do projects fail" leads to many hundreds of sites that offer advice about what leads to failure and what to do about it. Presumably, this leads to project success.


SMash Takes Mashup Security Head-On

Curt Hall

Last September, I discussed the latest Web 2.0-related development to make its way into the corporate world: mashups, which (as defined by Wikipedia) are Web applications that can combine data from more than one source into an "integrated experience." The aim of using mashups is similar to other Web


A Lean Approach to Master Data Management

Duff Bailey

Enterprise IT leaders who seek customer value from a master data management (MDM) project [1] can find themselves in a Catch 22. They can't put all development on hold while they wait for a full enterprise data model to be developed and approved, yet they know anything that is developed in the interim will be subject to a costly, lengthy, and, quite possibly, ugly remediation when the new standard is available.


What Is Business Performance Management?

Curt Hall

A debate is going on as to what actually constitutes "business performance management" and how it differs from so-called "traditional" BI. Because a number of readers have contacted me regarding this subject, I've decided to make it the topic of this week's Advisor.