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Book Review: Business Rules Management and SOA
When a new service-oriented architecture (SOA) or enterprise architecture (EA) book hits the shelves, I usually check it out, and when it looks interesting enough, I get a copy. The book Business Rules Management and SOA: A Pattern Language by Ian Graham particularly intrigued me.
Strategic Sourcing Selection Criteria
A predicate to achieving greater value than just cost reductions from strategic sourcing initiatives is the need for organizations to establish the appropriate partner selection criteria. Although the specific criteria to determine partner suitability in a strategic sourcing context differ from criteria in a cost reduction scenario, the thinking that goes into criteria construction is similar. Because strategic sourcing is poised to grow rapidly, the importance of understanding how organizations can forge a successful sourcing marriage is high today.
Using a Charter for Good Governance
Good governance has been a topic of great interest in business in recent years. Recent corporate governance failures and corporate scandals including Enron, Tyco, and WorldCom, which gave rise to the Sarbanes-Oxley Act of 2002 (also known as the Public Company Accounting Reform and Investor Protection Act), are certainly one factor.
Tell Them What to Do But Not How to Do It
Use of Open Source Databases for Data Warehousing
In 2006, I discussed corporate adoption trends regarding the use of open source BI tools, open source operating systems, and open source databases for data warehousing and BI applications (see my BI Executive Updates "BI for 'Free':Open Source BI Tools Adoption Trends," "Corporate Attitu
Budget Games
Technology budgets are always under attack. Most of these budgets have little or no discretionary room to maneuver. So when the boss says, "What about that Web 2.0 stuff? What are we doing there?" most CIOs and CTOs tell them "We're looking at it," knowing full well that they only have enough money to put out the daily brush fires -- and nothing more.
A Recipe for Success, Part 5
Focusing on quality forces us to "prioritize" quality ahead of other software attributes (although by doing so we improve those other attributes also). The key to reducing work-in-progress is to limit work going into the work queue; that is, prioritizing projects. In balancing capacity against demand, we need to eliminate wish-based planning that arises from our inability to prioritize features (demands).
From Good to Gone
Collaborative Management Innovation
The old saying "keep your friends close and your enemies closer" has ventured beyond the international political stage and into the realm of IT innovation and management. Smart organizations are finding it far more profitable to reach out and collaborate with unfriendly constituencies. Manifestations of this collaborative work strategy are conspicuous in IT security but versions of this can be found increasingly in other management contexts. For this reason, it is a subject worth exploring.
Outsourcing Guidelines for Centralizing Security
Centralization of security is of increasing urgency as the threat environment continues to expand and as regulatory requirements take hold. A centralized security system is considerably easier to audit than a system where management is spread throughout the enterprise. It is also likely to improve oversight and analysis and to create a more robust environment. Roles and responsibilities are clarified, and maintaining security in interactions with outside organizations such as suppliers and outsourcing vendors is easier.
The Role of Business Architecture in the Real-Time Enterprise
The XBA model defines what we do. It identifies the core processes we want to manage and establishes boundaries for the company. It's the context by which Xerox works together to collaborate and works independently in harmony: the design and the intent. It's designed to be customer-driven and cross-functional value-based, from outside in.
Use of RFID Data for BI Is Limited
Intelligent Data
Introducing Fitzgerald's Corollary to Woehlke's Law: Starving the Good and Investing in the Marginal Drives the Entire Organization Toward Mediocrity
Two years ago when I wrote an Advisor about Woehlke's Law: nothing gets done till nothing gets done (see "Woehlke's Law: Nothing Gets Done Till Nothing Gets Done," 21 July 2005), it never really occurred to me that there actually was a Richard Woehlke alive and well and living in New England or that one day he'd cho
Flying Is So Much Fun
"Any publicity is good publicity" is an old adage that US Airways has recently had an opportunity to put to a test. In mid-February, an ice storm on the US eastern seaboard grounded the airline, leaving tens of thousands of passengers stranded and creating mountains of lost luggage at US Airways hubs, especially Philadelphia.
Ruby on Rails
Use a Management "Watch List" for IT Projects -- A Great Idea
This week we noticed an article in Federal Computer Week (12 March 2007, pp. 62-63) that describes how US federal agency computer projects can be on several "watch" lists. The article notes that the "Office of Management and Budget lists 246 business cases ... on its ... Watch List."
Choosing Between Captive Centers and Third-Party Vendors in Offshoring
To better understand what factors actually play a role in the sourcing decision offshore, I have discussed this issue in interviews with over 60 representatives of client firms in the US as well as IT services vendor firms and captive units in India, Russia, Ukraine, Czech Republic, and Armenia. From the data I collected, two decision criteria emerged as critical in making the sourcing choice:
A Manager's Metric: The Employee Weigh-In
If you are reading this, you probably manage an organization of people. How well do you manage? Would you like to have a simple, quantified measure of manager effectiveness? I think I may have discovered one, so read on.
I recently had a conversation with a colleague named Rob. Rob and I used to work together in another organization -- call it Office C. Rob left Office C several months ago, as did I a couple of weeks ago.
The Business Role of IT Management
Have Your Computer Call My Computer
In the dark, dim days when I was a child, people used mostly black telephones connected to the wall by a wire. They placed calls using a rotary dial. Then came colored phones with push buttons, wireless phones, cellular phones, and VoIP. All of this seemed to happen in the blink of an eye, but it has been at least 30 years. And there's a lot more to come.

