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The use of vendor panels has been standard practice in business and government for some time; indeed, you probably don’t give it much thought. However, panels are grossly underutilized, despite receiving the highest “very satisfied” score with customers relative to sole sourcing (single suppliers) and head contracting (prime contractors with subcontractors). Explaining the poor utilization of panels is not so simple. There are a myriad of traps that organizations fall into. This Executive Update explains the common traps and provides the tricks to leverage your use of panels.
February 22, 2016 | Authored By: Sara Cullen
 The only thing you can be sure of when speaking to someone else about SRM is that he or she will think it's something different than what you mean. This leads to our first trap in Part I of this two-part Executive Update series on SRM tricks and traps at the conceptual level. What is the purpose of SRM? Is it to have good relationships? To collect data? To foster innovation?
November 3, 2014 | Authored By: Sara Cullen
On 13 May 2002, Blockbuster, Inc., the leading US video rental chain, hit its highest stock price to date at almost $30 per share. Six years later, the price has fallen below $3 per share. The biggest reason for the decline? A Web site.
July 31, 2008 | Authored By: Jared Spool