Creating and maintaining a social endeavor is as much art as it is science, and after a decade of working with online communities and social networks, I have come to believe that they can't be managed but only influenced. In many cases, the communities are left to police themselves.
About The Author
David Coleman is the founder and Managing Director of Collaborative Strategies, Inc., and has been an industry analyst on collaboration for the last 25 years. His current focus is on the critical role of collaboration in digital transformation.
Mr. Coleman has worked with companies in many different vertical markets where he has led organizations through the process of determining their readiness for collaboration, social networks, and online… Read More
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