Most buyers and providers in outsourcing today recognize that the relationship matters.
June 1, 2005 | Authored By: Danny Barr
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This month's Cutter Benchmark Review, taking its inspiration from the current economic situation, termed by many the "great recession," tackles management in a crisis. Amidst all the turmoil, IT shops within firms and governmental institutions have to keep the operations humming while contributing to the survival of the organization. Setting the course for the IT function in a financial and economic storm is a subject that requires insight from some special contributors. We have assembled one of the best duos of CBR contributors since I took over editing of the publication in 2006. On the academic side we have Dorothy Leidner, the Randall W. and Sandra Ferguson Professor of Information Systems and Director of the Center for Knowledge Management at Baylor University (USA). On the practitioner side, we have one of my favorite IT leaders: Tom Murphy, Senior VP and CIO of AmerisourceBergen, a US $54 billion wholesale distributor of pharmaceuticals and related healthcare products.
January 31, 2010 | Authored By: Gabriele Piccoli
While we have not quite scripted it this way, Cut
March 31, 2008 | Authored By: Gabriele Piccoli
Until this title is put in context, it seems like a strange position for anyone to take. It sounds like you are leaving your team holding the bag. Bear with me though.
February 27, 2007 | Authored By: Robert Wysocki
This issue of Amplify brings together leading thinkers and practitioners whose work redefines how we conceive, cultivate, and measure resilience for the challenges ahead.
December 15, 2025 | Authored By: Alessia Falsarone
This issue of Amplify brings together leading thinkers and practitioners whose work redefines how we conceive, cultivate, and measure resilience for the challenges ahead.
December 15, 2025 | Authored By: Alessia Falsarone
This Executive Update, the first in a series of two, provides an overview of the methodology and approach used to develop detailed business processes for managing an IT environment.
September 30, 2006 | Authored By: J. Benjamin Moore, Jr.
If we have virtual corporations operating over the Internet, they will be using software.
December 31, 1999 | Authored By: Lawrence Putnam, Tracy Myers, Michael Myers, Alan Myers, Lawrence Myers
Organizations today find it a challenge at times to realize value from their ITIL® best practice initiatives.
June 21, 2012 | Authored By: Anthony Orr
UNLEASHING HUMAN POTENTIAL: THE POWER OF TEAMS by Patrick Loy
December 31, 1995 | Authored By: Patrick Loy
With all due respect to Clint Eastwood and his fans, the IT workforce in early 2009 is clearly a mixture of the bad, the good, and the ugly. 1
January 27, 2009 | Authored By: Phil Zwieg
This Advisor explores 12 key leverage points for change within the New York City Waste system. Grouping the leverage points into broader buckets (low, medium, and high impact) gives us an uncomplicated categorization of solutions that tells us how much energy we should invest in supporting or opposing that solution.
June 29, 2022 | Authored By: Rachana Shah
November 30, 2000 | Authored By: Michael Frankel
Bob Galen tells of IT leaders who turn to him in frustration as their Agile adoption efforts sputter. Why won’t their teams take the initiative? Why do team members wait to be told what to do? Galen has some uncomfortable news for these clients — it may not be the team but the leader who is at fault.
October 3, 2017 | Authored By: Bob Galen
In an effort to take stock of this growing phenomenon -- and the surrounding propaganda -- and in an effort to provide you with some unbiased no-hype analysis and guidance, we focus this issue of Cutter Benchmark Review on Web 2.0. Our academic contributor on this installment is Joseph Feller, a Senior Lecturer of Business Information Systems at University College Cork (Ireland). Providing our view from the trenches of business is Tom Welsh, a Senior Consultant with Cutter Consortium's Enterprise Architecture advisory service and former Editor of Cutter Consortium's monthly Web Services Strategies. Together, Joe and Tom pool their years of experience and do a great job dissecting the Web 2.0 phenomenon in all its facets.
January 31, 2007 | Authored By: Gabriele Piccoli
Among the many and varied conflicts that we experience in life, the toughest ones are value conflicts. Conflicts can be either external or internal in nature.
January 11, 2011 | Authored By: Kalpana Sampath, Arvind Sampath, Prabhakaran Sampath, J.M. Sampath, Kalpana Sampath
Continuing with my ten tips for an agile project manager, tip number four is "p
February 1, 2007 | Authored By: Donna Fitzgerald
In my work with CEOs and other corporate executives, the
November 7, 2012 | Authored By: David Spann
Fifteen years ago, I wrote an article for IEEE Software called "
June 17, 2010 | Authored By: Robert Charette
In my work with CEOs and other corporate executives, the question I get asked the most is (paraphrased): What don't I even know to ask?
November 8, 2012 | Authored By: David Spann