What causes an extremely successful and highly innovative company to lose 63% of its market value in one day? How is it that a consortium of some of the most recognized travel industry companies is unable to build an automated reservation system when it possesses tremendous depth of experience in its creation and operation?
Executive Report
About The Author
Robert N. Charette is a Cutter Fellow and a member of Arthur D. Little’s AMP open consulting network. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With over 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing Editor to… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.